Book Online to Save Time….Yeah, right!

save-timeAll businesses are pushing us online to order things and it’s supposed to save everyone time. Hmm, I think it saves the business time and money but it sure as heck isn’t saving me time. It’s SUCKING my time away from me in hours at a time.

Yesterday, I planned 15 minutes to firm up a few things for my up-coming ski-trip.  First off, the airlinechanged my flights and the website wouldn’t allow me to deal with it despite me completeing all this details. Then, I rang the skilodge and they insisted I book online…so I did, only their website wasn’t working and kept giving me an error message. I called them back and alerted them to it. Sigh. Only thing left to do was book the skipasses and that’s when I got into an infinite loop between agreements and the type of pass. So three phone calls later I was told, “Oh, yeah, the IT guys are working on that.”    So those fifteen minutes took three hours! 

Today, I checked the airline and they still have me on the wrong flights….I’m on hold as I write this blog.

Does anyone out there manage to book something in five minutes because if you do, please send me your top tips!